Air Conditoning Tune-Up/Maintenance Homeowner Check List

Tuesday, March 31st, 2020

1. Verify that the breaker to the AC unit is on. Note: if panel is outside and unlocked, then the technician will check it.
2. Make sure the batteries are new in the thermostat.
3. Turn the air conditioning on at the switch for all thermostats (if more than one is in use).
4. Move temperature down 5 degrees to keep unit operating.
5. Check all vents to verify that they are open and have good air flow.
6. Check air filter, remove and replace as necessary. If not able to accomplish, let us know ahead of time.
7. After 10 to 15 minutes of operation make sure air is starting to feel cold.
8. After technician is finished, please reset thermostat back to normal setting.
9. Let us know email or number where we should send the electronic reports.
10. Please notify our office and/or technician if anyone in the home is sick, in isolation or tested positive for coronavirus, we will then try to connect electronically to give instructions to the homeowners to adjust
thermostats etc, or the technician must wear a respirator mask while in your home.

Call the office at Speedy Air Conditioning Service if you have any questions.

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How Speedy is Servicing Your AC Through COVID-19

Tuesday, March 17th, 2020

Speedy is proud to call Florida’s Treasure Coast home.  We’ve all survived Hurricanes and other environmental disasters together but now we’re all in uncharted territory with COVID-19.

Like the rest of the World, we’ve been closely monitoring the situation and have developed a Best Practices Guideline that we recommend you read below.  This is based on CDC and State Agency recommendations along with the experiences other Businesses have had in already affected countries.

You can remain confident that our Management and Technicians will continue to provide our swift, 5-star Service without interruption – just with a few more precautions than normal. Safety is one of Speedy’s highest priorities, so we’ve taken the following steps to ensure your safety and ours.

If you need service, call our main line at 772-871-1560 to schedule. We have local staff handling the phones from 8am to 6 pm as usual.  If you’re calling outside regular hours, we have an after-hours answering service so you are always speaking with a person to take care of your needs. You can also schedule service through our website.

Service Call Precautions

We are open and running calls to homes. We want to be there in case of emergencies and to make sure we keep our customers safe and comfortable at home. We are taking precautions to protect our team members and make sure they stay healthy too.

When you call in, our office staff will ask if anyone in the home has a fever, been diagnosed or had exposure to the virus. We need to know so that we can be proactive with our team’s response and level of protection. We will have some team members who do not want to be exposed to a high-risk customer and we will respect those wishes.

Depending on where your equipment is located, we may be able to troubleshoot and service your system without entering your home – but that may not be the case for everyone.  We will also forgo our courtesy handshake.

We will be following protocols to maintain a safe work environment by:

  • Practicing Social Distancing when possible
  • Wearing gloves  and using disinfectant wipes on work areas in our offices
  • Disinfecting our Service and Installation trucks after each call

Maintenance Calls

We will be running maintenance calls during this time. If you are scheduled already, we plan to come but you are welcome to reschedule if you’d prefer to distance yourself. We will call before coming and go over any precautions that we need to discuss.

Obtaining signatures for work

Our normal process is for repair work to be approved via signature before beginning work. In order to reduce contact, we will be suspending this requirement at this time so you will not be asked to sign a phone or tablet by our team.

For equipment sales, we have the option of electronic signature approval via email and we will require signatures for replacement equipment.

Payment

During this time, we ask that all payments be made via electronic means via debit card, credit card, or 3rd party financing. We will be accepting checks but processing will take a few days longer. If you do not want to give this information to a technician, you may call it in to our office Monday-Friday between 8am and 6pm.

Communications

Some of our team members may be working remotely from home and therefore you may experience a slight delay in response times. Please be patient with our team so that we can take the best care of you and all our customers.

Updates from Speedy

We will continue to monitor the spread of COVID-19 and communicate any policy changes with you immediately.  You can find any necessary updates on our Facebook page here.  We will also be sending out any potential large policy changes via our Mailing Lists.

We greatly appreciate your patience and understanding as we all navigate these uncertain waters together. Our team is always dedicated to providing you with incredible service and quality.

We want to thank you for your business and wish you and your family safety and security in the following weeks.

Sincerely,

The Speedy Team

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How to Prepare Your Home for Hurricane Dorian

Thursday, August 29th, 2019

A-tropical-storm-over-the-ocean-night-skyHurricane Dorian is projected to make landfall here in Florida as early as this Saturday. Don’t let your Labor Day Weekend fall apart because of this. You can prepare your family and your home for this potential hurricane with a few simple tips.

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Community Involvement: We’re Helping Repair the MRC!

Friday, May 3rd, 2019

paper-cut-family-with-house-and-tree-on-fresh-spring-green-grassWe’re really proud to say that we’re taking strides to get more involved with the community here at Speedy Air Conditioning Service. Our latest initiative is with the MRC (Multi-Cultural Resource Center for Children & Families).

If you’re not familiar with the MRC, it’s a nonprofit agency in Fort Pierce that’s been around since 2009. They have a youth development program that provides academic literacy, mentoring, and supportive services to children and families across St. Lucie County.

This center does amazing work for the local community. They make a positive difference in the area on a daily basis. Recently they’ve needed a little help themselves. The MRC needs some major carpentry and plumbing repairs so we wanted to take the opportunity to make a positive difference at the center. We’re honored to have our team offer up their time and talent to make some much-needed repairs to the building!

We’re repairing the center on Saturday, May 18th. Our whole team is very excited to give back!

 

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We’re Attending The 2019 Stuart Home, Garden & Orchid Show!

Tuesday, January 29th, 2019

dont-forget-post-itCome out and see our team at the 2019 Stuart Home, Garden & Orchid this spring! We’re attending on Saturday, March 2nd and Sunday, March 3rd—you can find us at Booth #20. Stay tuned to find out about our upcoming giveaways for the event!

The Stuart Home, Garden & Orchid Show is an annual event that showcases a wide array of exhibits including cooking demonstrations, fine art, interior and patio design, home products and services, solar home solutions, hurricane protection, remodeling ideas, and, of course, orchids!

The show has gone on for the past 33 years here in Florida at the Martin County Fairgrounds. We’re looking forward to seeing you there!

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We’re Giving Back This Holiday Season!

Wednesday, November 7th, 2018

happy mother and daughter with american flag outside their houseIt’s the holiday season and it’s the time for giving back. We understand the importance of giving back here at Speedy Air Conditioning Service and we want to encourage you to do the same this winter! Our team members Marilyn and Dave donate to charities like World Vision, Samaritan’s Purse, and Compassion International.

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